Task 2: Hardware and Software D2

Electronic voltmeter

Electrical Device used to measure the voltage and contact within electrical circuit. It’ designed to undergo direct contact with the electrical power and the energy across the circuit. It’s use to measure the capacity, resistance, tolerance, voltage, and electrical potential of that circuit. This device use two leads one is negative and one is positive, they are both connected to the voltmeter.

Screwdrivers

This is extremely needed device with is used to do pretty much every single routine. It’s used to unscrew the screws as well as screw them in order to open or close the case of the computer or any other IT related device such as printer.  There are different types of screws as well as different types of Screwdrivers.  

Antivirus software

The Antivirus software is not only use to remove the viruses but also to find them and it’s very common for computers to have viruses and if they require repair they need to be scanned first and then all the viruses can be removed. It’s extremely useful software for repairing and maintains computer systems.  

Test utilities

This type of software is used to control the execution of tests and the comparison of actual outcomes to predicted outcomes. Test software can automate previous repetitive but necessary testing in a formalized testing process already in place, or add additional testing would be difficult to perform manually. It’s extremely useful software as it determine what’s wrong with the system or software and even hardware and give you solution on what to do next.   

Monitoring program

Monitoring programs are used to monitor the performance of the specific pc component. For example it can specify the heat of the components such as processor and graphic card. Is extremely useful as if something don’t work properly it show that on the screen and you can see it before it damage other parts of the computer.   

Reinstalling Software

Software is sometimes not installed properly and need to be reinstalled in order to archive full functionality. Sometimes wrong version is installed and it needs to be installed again in order to install different version.    

Upgrade

The upgrades need to be performed in order to archive full functionality of the software or hardware. For example you have to upgrade graphic drivers or sound drivers in order for them to work how they should.   

Effective communication

The effective communication must be used in order to perform repair. If the person that repairs was not able to use effective communication it wouldn’t be able to perform all the necessary routine. As the person wouldn’t be able to communicate with the employee and fallow all the objectives as well as explain the problem to other people involved.   

Appropriate format (verbal, written)

The person performing routine repair should also be able to document the process of the routine as well as make a plan before starting to work on repairing as the person will need to know what to do first and if the routine is complicated there would be allot of problems as in some parts hi wouldn’t know what to do next.   

Checking understanding

The person needs to have skills that will help him understand all the problems in order to immediately find the right solution to perform repair routine.  It’s very important to understand the problem before dealing with it as the person performing routine will need to understand what the problem is and how to repair it.