Task 5: Justify an appropriate remedy for one complex hardware, and one complex software problem (M2, P6)

Hardware Problem: Maya does not allow the user to use high quality rendering or version 2 rendering modes on their laptop.

The Laptop most likely is not meeting the requirement of the software but it also could be a problem with a graphic drivers or graphic card fault. Laptops usually have two graphic cards one is integrated and another one dedicated. The integrated card is usually not as much powerful as dedicated so it would be appropriate to change the graphic card priority in the graphic control power. If the software is still not allowing user to use high quality rendering then user should try updating the drivers for the graphic card as the might be very old so the might be not compatible with the software. If that don’t work I would suggest upgrading the components that don’t meet the requirements and in case of laptops is most likely be easier and not much more expensive to just buy new one.

Software Problem: User cannot run ‘theme hospital’ on their windows 7 machine.

If the user cannot run theme hospital on the windows they should right click on the game.exe and run it in compatibility mode as its any old game so it’s not specified for new operating systems. If that don’t work user should also find and download patch for the game that will update the version of the game to the one that is compatible with Windows 7. Running game as a administrator could also help as sometimes games will not run if the user not chose that option.  User can also install second operating system on the machine for older software and games. Reinstalling the game as well as updating drivers might help to run the game.