User experiences
erratic performance and system hangs/crashes while using Photoshop CS6 on their
Windows XP machine.
The first think to do would be Understanding
what the problem is and what is the most successful method to repair it. To
make the Photoshop CS work on the Windows Xp machine better I would suggest allocating
more RAM memory for the software and updating the hardware to have more RAM. In
order to do this user performing repair will need screwdriver, antistatic wrist
band and new Ram. User will have to remove the old ram and replace it with the
new one or if there is free slot for the ram add it to the old one. The other
solution to this problem might be reinstalling the software as there could be a
error in process of installing it. If this doesn’t help the only solution is to
downgrade to the previous version such as CS5 with might have less requirement or
be more compatible with the Windows XP Operating System.
On boot users machine
halts and asks for time and date to be set.
The solution to this would be in
the main or system setup screen you should be able to see the date and time.
Using your arrow keys, navigate to the date and change the date. Once
highlighted on the month, day, or year, press your arrow keys or your page up
or page down keys to change the date. These steps may vary for your BIOS. You
can also change the date and time by following the steps for your operating
system by right clicking on the time on the right bottom corner and changing
the date and time to the correct one.
User cannot access
the internet.
This could be cause by many different
problems and the first step would be identifying the problem by right clicking
on the internet access on the bottom right corner by fallowing all the steps.
The build in troubleshooting software should give the case of the problem and suggest
the solution. The first thing to do is to check that all the cables are connected
to the device. Also using different cable would be suitable to test if it is a
cable fault. Another step would be to check the router and the lights on it
should indicate the problem. Resetting router settings might help if that
doesn’t help replacing the router might be to only chance. Also network card in
the pc should be checked in order to find out if that’s the cause of the
problem.
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